Cannot sign in
Request a fresh password-reset link. Expired verification and recovery links should be replaced, not forwarded.
Reset passwordHelp center
Start with the safest support path.
Use the direct account and data controls below or email the monitored LimitLine Support mailbox operated by The Foundery Group, LLC.
Support contact · owner attested Content revision September 1, 2026
Email LimitLine Support
Do not send passwords, payment-card numbers, precise location histories, private photos, contact lists, or credentials by email.
Coverage
Weekday support with clear limits.
LimitLine Support is monitored Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding U.S. federal holidays. Messages received outside those hours are reviewed the next business day. We aim to acknowledge account-access, privacy, account-deletion, billing, and security requests within one business day.
LimitLine Support is not an emergency or rescue service and is not continuously monitored. In an emergency, call 911 or the appropriate local emergency number using the most reliable available method.
Privacy or data export
Signed-in owners and members can review workspace counts, download a structured export, and clear offline field data.
Open Privacy & dataPlan or billing access
Workspace owners can review only the subscription and portal actions available for their active workspace.
Open BillingAccount deletion
Signed-in users can record a non-destructive request and receive the current safety, billing, and last-owner preflight. No deletion is performed or scheduled.
Record privacy requestUrgent field issue
LimitLine is not emergency dispatch.
Use the most reliable available way to contact 911 or the appropriate local emergency number and people who know the area. Do not wait for an app notification or support reply.
Read the current safety limitations →Common answers
Does LimitLine support every trail-camera brand?
No. Manual camera records are available, but no camera brand is publicly supported through an official connection until its agreement, adapter, privacy controls, and production tests pass.
Can support confirm a property boundary or permission?
No. Parcel and boundary information is context, not a survey, title opinion, ownership guarantee, or permission to enter. Verify with the landowner and authoritative local records.
Can I rely on a Field Check-in message?
No outbound channel is launch-approved yet. Even after activation, device, network, recipient, and provider failures remain possible; keep an independent field and emergency plan.
Where are public prices?
Launch prices are intentionally not published until package limits, taxes, billing lifecycle, refunds, and commercial terms are approved and production-tested.