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Start with the safest support path.
Use the direct account and data controls below or email the monitored LimitLine Support mailbox operated by The Foundery Group, LLC.
Support contact · owner attested Content revision October 28, 2026
Email LimitLine Support
Do not send passwords, payment-card numbers, precise location histories, private photos, contact lists, or credentials by email.
Coverage
Weekday support with clear limits.
LimitLine Support is monitored Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding U.S. federal holidays. Messages received outside those hours are reviewed the next business day. We aim to acknowledge account-access, privacy, account-deletion, billing, and security requests within one business day.
LimitLine Support is not an emergency or rescue service and is not continuously monitored. In an emergency, call 911 or the appropriate local emergency number using the most reliable available method.
Privacy or data export
Signed-in owners and members can review workspace counts, download a structured export, and clear offline field data.
Open Privacy & dataCancel a subscription
Sign in, open Billing and use its subscription management button (Manage or cancel subscription, or Manage billing). Stripe's billing portal records your cancellation online right away, and you keep access until the end of your trial or the period you paid for. If you cannot sign in, email support@limitline.app from your account email and we will cancel for you.
Cancel in Billing Need help cancelling?Account deletion
Sign in to request deletion. We verify your identity, cancel any active subscription, and delete or de-identify your personal information within 30 days of your request; nothing is deleted on the spot. If you cannot sign in, email support@limitline.app from your account email.
Request account deletion How deletion worksUrgent field issue
LimitLine is not emergency dispatch.
Use the most reliable available way to contact 911 or the appropriate local emergency number and people who know the area. Do not wait for an app notification or support reply.
Read the current safety limitations →Common answers
Does LimitLine support every trail-camera brand?
No. Manual camera records are available, but no camera brand is publicly supported through an official connection until its agreement, adapter, privacy controls, and production tests pass.
Can support confirm a property boundary or permission?
No. Parcel and boundary information is context, not a survey, title opinion, ownership guarantee, or permission to enter. Verify with the landowner and authoritative local records. See where parcel lines work.
Can I rely on a Field Check-in message?
No outbound channel is launch-approved yet. Even after activation, device, network, recipient, and provider failures remain possible; keep an independent field and emergency plan.
Where are public prices?
Launch prices are intentionally not published until package limits, taxes, billing lifecycle, refunds, and commercial terms are approved and production-tested.